Contact us
From support with system design to ongoing maintenance and support. Contact your friendly experts in commercial heating and hot water.
You can make an enquiry online or see individual team details below:
Sales
For quotes and advice on product suitability for your project
Call us: 01202 662552
Email us: Sales (to help us process your enquiry quickly, please include the site reference where available)
Web form: Request a quote
Technical
For technical advice or guidance visit our technical library
Call us: 01202 662505
Email us: Technical
Service
To find out about our warranties, maintenance and service contracts
Call us: 01202 662555
Email us: Service
Web forms: Service enquiry or Book a service engineer/commissioning
Training
Book one of our CIBSE accredited CPD courses or product training at our training centre.
Book CPD seminar
Despatch
For information on the delivery of your order
Call us: 01202 662500
Email us: Despatch
Spares
Order your spare parts and OEM replacement products
Call us: 01202 662525
Email us: Spares
Web form: Request a quote for spare parts
Accounts
For invoice and payment queries email us here
For sales ledger queries email email us here
Returns
To report goods which are faulty under warranty or to obtain a returns note with authorisation number.
Call us: 01202 662500
Email us: Returns
Please note, the delivery address for returns is:
Hamworthy Heating Limited, Returns Department, C/O Groupe Atlantic UK & ROI Ltd, National Distribution Centre, National Avenue, Kingston Upon Hull, East Yorkshire, HU5 4JN
How to find us
Our head office address is: Wessex House, Units 7 & 8 New Fields Business Park, Stinsford Road, Poole, Dorset, BH17 0NF
Please DO NOT use this address for returning goods, but use address as listed under "Returns".
If you can't find the right department regarding your query, you can call our team at HQ on 01202 662500.
Hamworthy Heating is registered in England, no 2223589.
VAT number: GB 785405409
Group Tax Strategy
This document sets out the groups approach to conducting its affairs and dealing with tax risks for the year ending 31st December 2022.
The group is committed to:
- Following applicable laws and regulations relating to its tax activities
- Maintaining open and honest relationships with the tax authorities based on collaboration and integrity
- Applying diligence and care in our management of the processes and procedures by which all tax related activities are undertaken, and ensuring that our tax governance is appropriate
- Using incentives and reliefs to minimise the tax cost of conducting our business while ensuring that these reliefs are reasonably allowable for the purpose intended.
Read Heating Holdings Ltd group tax strategy here.